Jacob Mziya — The notebook https://jacobmziya.com/writing Essays and notes on systems, software, institutions, family and learning. en-gb Tue, 14 Jul 2026 00:00:00 GMT Why systems fail (and why it's rarely the software) https://jacobmziya.com/writing/why-systems-fail https://jacobmziya.com/writing/why-systems-fail Tue, 14 Jul 2026 00:00:00 GMT Systems A working thesis: the failure modes of institutional technology live outside the codebase. First transmission from this headquarters.